Senior Client Experience Analyst
Benefits
Unlimited PTO
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About the Role:
- The Senior Client Experience Analyst partners with the VP of Client Experience to elevate how Scorpion measures, understands, and improves the client journey.
- This role connects data, feedback, and operational signals to uncover risks and influence decisions.
- Responsibilities include organizational insight, strategic measurement, executive reporting, and journey optimization.
What You Bring:
- Bachelor's degree in Business, Marketing, or related field; 5-8+ years experience in analytics or strategy.
- Advanced analytical abilities with BI tools and CRM data; strong executive communication skills.
- A strategic, systems-oriented mindset with bias toward action and comfort navigating ambiguity.
Compensation & Benefits:
- Base salary range of $110,000 (entry-level) to $120,000 (highly experienced), plus possible bonuses.
- 100% employer-paid medical, dental, and vision insurance; flexible paid time off; paid parental leave.
- Additional perks include paid cell phone, remote office allowance, and professional development courses.
Scorpion
Scorpion is the leading provider of technology and services helping local businesses thrive through marketing tools and AI support. It fosters a culture of winning mindset and teamwork, with real human experts committed to client success.