Synthesize insights across analytics teams to connect findings to business strategy and drive decision-making.
Create executive-ready communications including decision briefs, presentations, and strategic memos.
Establish standards for analytics storytelling and ensure critical insights reach the right audiences.
Calendly is a scheduling platform that helps millions of people automate meetings. They are a growing company focused on product growth and innovation, with a collaborative culture that values learning and impact.
Lead a team of business analysts and data scientists embedded in SentiLink's sales process and partner relationships, building compelling, data-driven business cases.
Own and expand the team's scope to deepen consultative work with partners and generate early-stage pipeline through analytical hooks.
Act as a hands-on leader who pairs analytical judgment with exceptional communication skills, building trusted relationships as a coach, mentor, and strategic partner.
SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. Backed by world-class investors like Craft Ventures and Andreessen Horowitz, the company has earned recognition from Forbes Fintech 50 and operates as a digital-first company with offices across the US and India.
Partner with customers to identify high-impact use cases and articulate strategic paths to value through Gainsight solutions.
Deliver tailored value assessments, maturity reviews, and business cases to align with customer priorities and drive adoption.
Collaborate cross-functionally with internal teams to develop repeatable frameworks and enhance customer success strategies.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, orchestrating customer journeys from onboarding to advocacy. With over 2,000 trusted customers, they foster a culture of collaboration, curiosity, and human-first values.
Troubleshoot complex product and technical issues to determine severity and scope.
Manage escalated issues from Customer Support, Account Management, and Implementation teams.
Maintain customer ownership and leverage CRM tools like Salesforce to resolve inquiries.
Experian is a global data and technology company that powers opportunities for people and businesses worldwide. With 23,300 employees across 32 countries, we are a FTSE 100 company committed to innovation and inclusion.
Connect data, customer behavior, and campaign performance to drive personalized CRM strategies for SME clients.
Translate NBO/NBA model outputs into actionable hypotheses, tests, and communication campaigns.
Partner with CRM, Marketing, Sales, Product, Data Science, and Analytics teams to embed analytical intelligence into customer journeys.
Experian is a global data and technology company that drives opportunities for people and businesses worldwide. With 25,200 employees across 32 countries, the company fosters a people-centric, inclusive culture recognized by awards such as World's Best Workplaces 2025 and Great Place to Work in 26 countries.
Define and deliver the strategic roadmap for the Insights function, aligning priorities with Lumin Digital's business and product objectives.
Lead cross-functional analytics and research programs to identify high-value opportunities and optimize customer experiences.
Build, scale, and develop a high-performing multidisciplinary team of data scientists, analysts, and researchers.
Lumin Digital is a trailblazer in digital banking solutions, empowering credit unions and banks with cutting-edge cloud-native experiences. The company fosters a culture of trust, respect, and boldness, with a collaborative, innovation-driven team.
Drive sales analytics and insights using Salesforce, Sigma, and Gainsight to inform pipeline health and forecasting.
Collaborate cross-functionally with Demand Gen, Customer Success, and Product to align go-to-market initiatives.
Support annual sales planning, territory design, and quota distribution through data analysis.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. More than 2,000 companies trust Gainsight’s applications and AI agents to drive customer success, and we are guided by our Human-First culture.
Serve as the analytical bridge between Sales and merchants, translating data into business cases and pricing models.
Partner with Merchant Success to build analyses demonstrating ROI and supporting renewals.
Analyze product data with product and engineering teams to drive improvements and the product roadmap.
Extend provides AI-driven post-purchase solutions for retailers, enhancing customer satisfaction and driving revenue growth. Backed by prominent investors, the company works with over 1,000 merchant partners across industries and is headquartered in downtown San Francisco.
Develop and execute customer success strategy to maximize retention, satisfaction, growth, and advocacy across a team of Customer Success Managers.
Establish scalable engagement programs, monitor KPIs like CSAT, NPS, and retention rates, and drive revenue growth through account expansion.
Partner cross-functionally with Operations, Sales, Marketing, and Product teams to ensure a world-class customer experience and serve as the voice of the customer.
Stratus is a market leader in brand implementation and maintenance, helping global brands show up consistently through exterior signage, interior branding, site refreshes, digital signage, and ongoing repair. The company fosters a supportive, collaborative culture with career growth opportunities, regular coaching, and mentorship.
Own the core squad roadmap, strategically prioritizing platform improvements and feature enhancements to drive client satisfaction.
Transform support insights into innovation by analyzing ticket data and translating friction points into actionable product bets.
Capture the voice of the customer through direct engagement to uncover outcomes and bridge product gaps.
Relo Metrics is at the forefront of sports sponsorship analytics, empowering brands and rights holders with actionable insights to maximize their investments. As an industry leader, we harness advanced computer vision technology and offer a collaborative environment where technology meets creativity.
Lead and coach a high-performing team of Account Managers to drive client retention and growth.
Drive consultative sales strategies, including renewals, upsells, and cross-sells to deliver measurable business outcomes.
Use data and analytics to guide account strategy, monitor client health, and inform strategic decisions.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity and mobility. They are an equal opportunity employer with offices in the US, UK, Europe, and India, committed to diversity and inclusion.
Serve as the primary relationship and strategy owner for large, multi-national employer partners.
Advise and lead employer partners to define and execute their mental health and wellbeing strategy using data-driven storytelling.
Craft clear, succinct business reviews that demonstrate value and return on investment.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally in partnership with employers and over 100 million through health plan relationships. The company has delivered more than 15 million sessions of care and published over 35 peer-reviewed studies, driving unmatched clinical effectiveness and cost efficiency.
Lead the CX Strategy team to shape the strategic direction of the post-sales organization, improving retention, expansion, adoption, and long-term customer value.
Own annual planning, coverage and segmentation decisions, headcount proposals, and executive reviews across Customer Success, Renewals, and Professional Services.
Drive high-priority cross-functional initiatives, developing business models, KPI frameworks, and strategic partnerships with Product, Sales, Finance, and Data teams.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security and compliance risk. With over 50 million registered users and more than 50% of the Fortune 100 trusting GitLab, the company embraces AI as a core productivity multiplier and fosters a high-performance culture driven by values and continuous knowledge exchange.
Build and maintain dashboards and reports for pipeline health and revenue performance.
Manage deal desk and Salesforce CPQ processes.
Identify trends and opportunities in revenue data to support quota setting.
Buzz Solutions provides technology solutions to streamline business operations. They foster a collaborative culture and are seeking a Revenue Operations Specialist to drive sustainable growth.
Support client engagement and program success, ensuring smooth launches and tracking milestones.
Analyze program performance against key metrics, building reports and dashboards for insights.
Serve as a trusted point of contact for clients, collaborating cross-functionally to resolve issues.
PHIL is a Series D health-tech startup that transforms prescription fulfillment between doctors, pharmacies, and patients. Their team is mission-driven, analytical, and diverse, focused on patient experience.
Deliver responsive, high-touch service to drive renewals and grow partnerships across print and digital platforms.
Provide white-glove support for clients and Area Directors, ensuring smooth communication and accurate campaign setup.
Manage client accounts, identify upsell opportunities, and prevent churn by proactively addressing issues.
The N2 Company is America’s leading publisher of community magazines, reaching millions of readers. They provide supportive and fulfilling remote work opportunities for their team.
Lead, coach, and develop Customer Success Managers and Analysts to maximize retention and team performance.
Own gross dollar retention by managing customer health, success plans, and interventions across the entire book.
Partner with Sales on expansion opportunities and act as the voice of the customer within the company.
Amperon is where energy data meets AI, providing forecasting for the energy transition. With offices in Texas and a remote-first culture, the company has a compact team of smart, genuinely nice individuals passionate about data science and energy.
Envision, design, and create prototypes of positive customer interactions using journey maps and ideation.
Research emerging experience trends and collaborate on pre-project vision and value statements.
Lead implementation efforts, document customer interactions, and champion the voice of the customer.
Navitus is a pharmacy benefit manager (PBM) alternative committed to removing cost from the drug supply chain to make medications more affordable. The company celebrates diversity, fosters creativity, encourages growth, and values excellent service.
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
Lead the design, execution, and analysis of A/B experiments on new and existing features to inform product and business strategies.
Identify opportunities to automate manual processes and optimize operational efficiency.
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance and expanding into home, motorcycle, RV, and beyond. They have reached 5M+ customers, raised $240M+, have been profitable since 2024, and have a remote team of 225 across 6 countries.
Lead end-to-end product analytics, defining metrics and delivering actionable insights for product strategy.
Analyze user behavior and product performance to identify adoption trends, engagement drivers, and improvement areas.
Translate complex data into strategic recommendations for executive and cross-functional stakeholders.
Applied is transforming the insurance industry with innovative software and services, boasting over 40 years of experience in Insurtech. They build a culture based on learning, trying new things, and collaboration, with a diverse team that values each other.