Own the Core Squad Roadmap: Strategically prioritize platform improvements, critical fixes, and high-impact feature enhancements that directly drive client satisfaction and retention.
Transform Support Insights into Innovation: Regularly analyze support ticket data to identify recurring friction points, pattern-match complex issues, and translate them into actionable product bets.
Drive Data-Backed Product Decisions: Leverage Pendo analytics to deeply understand user engagement, diagnosing where users get stuck and uncovering what drives repeat platform usage.

Skills You'll Bring:

Data-Driven & Analytical Instincts: A natural ability to spot trends, look for patterns in data, and analyze metrics before jumping straight to solutions.
Customer & Stakeholder Empathy: Highly comfortable engaging directly with clients and internal teams to uncover underlying needs that aren't explicitly stated.
Proactive "Challenger Mindset": A self-starter who doesn't wait for a backlog to be handed down; you comfortably generate your own requirements and steer the ship.

What We Offer:

Competitive base pay with an estimated OTE of $82,730 to $100,000 annually.
Total rewards package includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program.
Opportunity for remote work or 'work from home' if there isn't a nearby office.

Relo Metrics

Relo Metrics is at the forefront of sports sponsorship analytics, empowering brands and rights holders with actionable insights to maximize their investments. As an industry leader, we harness advanced computer vision technology and offer a collaborative environment where technology meets creativity.

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