Lead the transformation of PDMI's Account Management function into a proactive, strategic, insight-driven client partnership model.
Develop and implement a scalable Account Management operating model including role structure, account segmentation, and measurable performance expectations.
Drive executive-level client engagement strategies and ensure alignment across Product, IT, Operations, and other internal teams.
PDMI provides pharmacy data processing and flexible, scalable solutions for private label PBMs, health plans, and hospital systems. Founded in 1984, the company was voted Best Employer in Ohio for the 5th consecutive year in 2025 and fosters a collaborative, innovative environment.
Manage a portfolio of client accounts as the face of Modern Health for high-priority customers.
Build relationships with global stakeholders including Benefit Managers and HR Executives.
Drive engagement and retention by using data to make strategic recommendations.
Modern Health is a mental health benefits platform for employers, offering global access to one-on-one, group, and self-serve digital resources. The company is backed by investors like Kleiner Perkins and has raised over $170 million, achieving Unicorn status as the fastest entirely female-founded company in the U.S.
Manage day-to-day client relationships, ensuring alignment, collaboration, and accountability to drive loyalty and retention.
Deliver business results and impact through regular meetings and business reviews, enabling client success and expansion opportunities.
Proactively identify growth opportunities within your client base and advocate for client needs across cross-functional teams.
Force Therapeutics provides an intelligent, evidence-driven remote therapeutic care platform that empowers clinicians to extend their reach and engage patients throughout their care journey. As a high-growth company partnering with leading health systems, it fosters a mission-driven, inclusive culture focused on innovation and team well-being.
Drive customer success for strategic health system members, focusing on adoption, retention, and revenue growth.
Build multi-threaded relationships at mid and C-suite levels, and document validated ROI for each account.
Analyze data trends, present insightful recommendations, and act as the internal quarterback for customer coordination.
Premier, Inc. is a technology-driven healthcare improvement company serving two-thirds of U.S. healthcare providers. It is a large organization with a culture focused on collaboration and transformation, recognized as a Best Company to Work For by U.S. News & World Report.
Build trusted relationships with client stakeholders and act as their strategic advisor
Drive utilization, engagement, and adoption of WellTheory's programs
Deliver data-driven business reviews with insights and recommendations
WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We're a team of 50+ passionate people building an AI-forward organization that expands human capability.
Conduct research and structured reviews of documentation to evaluate program performance.
Support day-to-day program execution and maintain project artifacts and workplans.
Present findings and proposed solutions in client-facing meetings and working sessions.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Founded in 2012, they have over 300 employees nationwide and focus on human-centered services to optimize mission delivery.
Own and manage a high-volume book of business (50–75 small-market accounts) to ensure client engagement and retention.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and satisfaction.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge to meet client needs and achieve engagement goals.
Garner's mission is to transform the healthcare economy by partnering with employers to redesign benefits using data-driven insights. As one of the fastest-growing healthcare technology companies, we are building a mission-driven team to make a meaningful impact on healthcare at scale.
Manage operational alignment, performance consulting, and issue resolution for assigned client accounts.
Translate complex operational data into clear insights, recommendations, and action-oriented narratives for clients.
Partner with internal teams to drive alignment across the client lifecycle, escalating to the Client Alignment Director as needed.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform. The company is a multi-year recipient of the Top Workplaces award, recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024, and has been on the Inc. 5000 list for eleven consecutive years.
Serve as primary coordinator for the Med-Psych Management Program, managing reports, member enrollment, and community resource databases.
Handle high-volume inbound communications and provide administrative support to ensure continuity of care.
Collaborate with internal teams and external partners to streamline workflows and act as a liaison between members and health plans.
Mindoula Health is a healthcare organization focused on behavioral health management, providing support through multidisciplinary teams and health plan partnerships. The company operates as part of a specialty population health management team with a culture that values collaboration and data-driven outcomes.
Act as the primary customer liaison for field projects, ensuring clear communication and transparency throughout the project lifecycle.
Coordinate with Sales, Customer Success, and technical teams to align on account strategy and support timely project execution.
Produce customer-facing reports summarizing project status, milestones, risks, and progress updates across multiple workstreams.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a fast-growing organization with a collaborative, mission-driven team culture focused on sustainability and positive environmental change.
Serve as primary advisor for strategic real estate partners, focusing on performance improvement, retention, and growth.
Analyze funnel metrics and conversion data to deliver data-backed recommendations and drive platform adoption.
Coordinate cross-functional teams and maintain disciplined pipeline tracking to ensure aligned execution.
Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They partner with various employers to manage applications and next steps, focusing on fair and objective candidate review.
Lead customer engagements as primary contact, ensuring success with Compass products.
Act as liaison between customers and Veeva teams, translating technical info into clear insights.
Create collateral and provide input to product roadmap based on customer feedback.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, it surpassed $3B in revenue in its last fiscal year.
Manage data intake and processing to ensure accurate client population health insights.
Analyze complex datasets using spreadsheets to drive data-driven decisions.
Collaborate with cross-functional teams and present findings to support patient enrollment and KPIs.
Jaan Health is an AI-based care management company serving healthcare providers with its Phamily platform. As an early-stage company, it fosters a collaborative, mission-driven culture built on growth and ownership.
Support complex large accounts by partnering with account executives on strategy, reporting, and renewal preparation.
Own a book of business independently, serving as the primary contact for smaller large-group clients.
Execute core benefits analyst responsibilities including financial analysis, carrier marketing, and vendor coordination.
Nava fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience. Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country.
Drive scaling and adoption of virtual services within Privia's network and externally.
Conduct market analysis to identify targets and support sales enablement.
Serve as central contact for new providers and execute marketing campaigns.
Privia Health is a technology-driven national physician enablement company that collaborates with medical groups and health systems to optimize practices and improve patient experiences. The company is led by top talent and physician leadership, with scalable operations and cloud-based technology.
Consult with clients to understand their employee health management needs and develop tailored deployment strategies.
Configure software and direct analysts to ensure accurate setup according to client requirements.
Provide comprehensive training and act as a trusted advisor to support client proficiency and long-term relationships.
Medical Informatics Engineering provides web-based health information technology solutions for hospitals, physician practices, and other healthcare entities. Founded in 1995, the company serves a global client base and fosters a culture of innovation, teamwork, and growth.
Partner with clinical operations teams to identify and prioritize requirements for Rose's use cases.
Own the project plan for Rose use cases from requirements through deployment, including timelines, milestones, and risk mitigation.
Analyze performance data to identify trends, surface improvement opportunities, and inform the roadmap.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, driven by empathy and powered by AI and predictive analytics. As a growing and innovative organization, it operates with a high degree of agility and encourages cross-training, ongoing development, and a commitment to learning across all areas of the business.
Transform complex healthcare data into clear, compelling stories for partners.
Design reliable reporting systems and present easy-to-understand insights to external stakeholders.
Automate foundational reports to uncover deeper trends in care and operational success.
Rula is a mental healthcare company dedicated to providing evidence-based, compassionate care to empower individuals. As a remote-first organization with a culture of inclusion, we hire in most U.S. states and strive to make mental healthcare work for everyone.
Supervise and coach a team of Outreach Specialists to meet engagement targets.
Conduct call audits and manage performance metrics like schedule rate and show rate.
Partner with market teams and drive adoption of new AI tools.
Accompany Health is a primary, behavioral, and social care provider for patients with complex needs, offering at-home and virtual care. They are a fast-paced startup with an empathetic care team, guided by proven care models.