Responsible for managing and growing client relationships through hands on partnership and collaboration with both EnableComp operations and sales leadership.
Focuses on delivering exceptional service, aligning client expectations with internal capabilities, and driving satisfaction and retention through consistent, proactive communication.
Acts as an extension of the client, translating needs into actionable plans, resolving challenges, and identifying opportunities to enhance performance and expand market share.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations. With over 24 years of experience, they leverage their unified E360 RCM™ intelligent automation platform to improve financial sustainability. EnableComp is a multi-year recipient the Top Workplaces award.
Serve as the primary relationship owner for client accounts, building executive-level relationships and leading governance meetings.
Drive operational excellence by owning SOPs, workflows, and continuous improvement of operational standards.
Ensure operational readiness and partner with leadership on onboarding and new program initiatives.
Vanna Health is transforming care for individuals living with serious mental illness through innovative partnerships and integrated care delivery. It is an equal opportunity employer committed to diversity and inclusion.
Lead the transformation of PDMI's Account Management function into a proactive, strategic, insight-driven client partnership model.
Develop and implement a scalable Account Management operating model including role structure, account segmentation, and measurable performance expectations.
Drive executive-level client engagement strategies and ensure alignment across Product, IT, Operations, and other internal teams.
PDMI provides pharmacy data processing and flexible, scalable solutions for private label PBMs, health plans, and hospital systems. Founded in 1984, the company was voted Best Employer in Ohio for the 5th consecutive year in 2025 and fosters a collaborative, innovative environment.
Serve as the primary point of contact for clients, overseeing all aspects of the client life cycle.
Build deep knowledge of client needs, match them with Arine’s platform, and identify areas for additional capabilities.
Collaborate with Product, Engineering, and Delivery teams to monitor opportunities for new products and features.
Arine is a healthcare technology and clinical services company that optimizes medication management using data science and AI. Backed by leading investors, the company manages over 18 million lives and was ranked 236 on the 2024 Inc. 5000 list.
Own end-to-end implementation, account management, and customer success for partner accounts, driving measurable outcomes.
Lead internal implementation efforts cross-functionally with Product, Member Marketing, and Clinical Operations.
Deliver quarterly business reviews to customers and influence stakeholders through data storytelling and communication.
Oshi Health is a virtual digestive health practice on a mission to transform GI care by combining compassionate, multidisciplinary care with innovative technology. The company is a high-growth, mission-driven startup with a remote-first culture and a focus on DEIB activities and professional development.
Client Relationship Management: Build relationships across client organizations, serve as the primary point of contact and lead executive business reviews.
Customer Success & Feedback: Proactively monitor client health, resolve issues swiftly, and gather client insights to contribute to product improvement efforts.
Account Growth & Planning: Develop and execute strategic account plans, identifying and closing upsell and cross-sell opportunities.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a platform to deliver virtual care at scale. They offer strategies and technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
Manage day-to-day client relationships, ensuring alignment, collaboration, and accountability to drive loyalty and retention.
Deliver business results and impact through regular meetings and business reviews, enabling client success and expansion opportunities.
Proactively identify growth opportunities within your client base and advocate for client needs across cross-functional teams.
Force Therapeutics provides an intelligent, evidence-driven remote therapeutic care platform that empowers clinicians to extend their reach and engage patients throughout their care journey. As a high-growth company partnering with leading health systems, it fosters a mission-driven, inclusive culture focused on innovation and team well-being.
Deliver responsive, high-touch service to drive renewals and grow partnerships across print and digital platforms.
Provide white-glove support for clients and Area Directors, ensuring smooth communication and accurate campaign setup.
Manage client accounts, identify upsell opportunities, and prevent churn by proactively addressing issues.
The N2 Company is America’s leading publisher of community magazines, reaching millions of readers. They provide supportive and fulfilling remote work opportunities for their team.
Lead Billing Support through change management and operating rigor.
Turn billing data into performance stories for leadership.
Diagnose root causes and build scalable workflows in a fast-paced startup.
Rula is a mental healthcare company dedicated to treating the whole person and ending the stigma around mental health. They are a remote-first organization with a diverse team focused on making mental healthcare work for everyone.
Own and grow strategic client relationships with large self-insured employers, translating healthcare claims data into actionable cost-saving strategies.
Lead client engagement cycles including regular check-ins, executive presentations, and strategic business reviews, collaborating with internal data science and clinical teams.
Oversee onboarding and implementation processes, coordinating with carriers and external data partners to ensure high-quality data intake and program enhancements.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to review applications and share top-fitting shortlists directly with employers, while the hiring company manages the final decision.
Troubleshoot complex product and technical issues to determine severity and scope.
Manage escalated issues from Customer Support, Account Management, and Implementation teams.
Maintain customer ownership and leverage CRM tools like Salesforce to resolve inquiries.
Experian is a global data and technology company that powers opportunities for people and businesses worldwide. With 23,300 employees across 32 countries, we are a FTSE 100 company committed to innovation and inclusion.
Ensures optimum reimbursement and improves day-to-day operations of the revenue cycle.
Processes and follows up on payer issues with various entities for completion.
Researches and resolves straightforward account activity and maintains accuracy of the revenue cycle system.
Athletico empowers people, inspires hope and transforms lives through exceptional, progressive fitness, performance and rehabilitative services. They are a people-focused company with a strong culture built on core values like one team, recognition, and trust and integrity.
Build and maintain strong client relationships and support account growth in pharmaceutical marketing.
Serve as the conduit between clients and delivery team, collaborating with project management for successful campaign execution.
Understand client business and disease areas to develop strategic marketing plans and identify scope gaps.
P10 is a remote-only agency that challenges traditional agency models by focusing on change and passion. They bring together a diverse team of seasoned professionals to deliver exceptional value for clients, with a palpable passion felt from the first conversation.
Serve as the primary point of contact for an assigned portfolio of customers, building trusted, multi-level relationships.
Lead customer onboarding to ensure successful implementation, clear expectations, and early value realization.
Drive product adoption and ongoing engagement aligned to customer goals and business outcomes.
Kodiak Solutions transforms the healthcare industry through technology-driven solutions specializing in finance, unclaimed property, risk management, and revenue cycle management. They are a growth-oriented company building their Customer Success function.
Conduct research and structured reviews of documentation to evaluate program performance.
Support day-to-day program execution and maintain project artifacts and workplans.
Present findings and proposed solutions in client-facing meetings and working sessions.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Founded in 2012, they have over 300 employees nationwide and focus on human-centered services to optimize mission delivery.
Own and manage a high-volume book of business (50–75 small-market accounts) to ensure client engagement and retention.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and satisfaction.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge to meet client needs and achieve engagement goals.
Garner's mission is to transform the healthcare economy by partnering with employers to redesign benefits using data-driven insights. As one of the fastest-growing healthcare technology companies, we are building a mission-driven team to make a meaningful impact on healthcare at scale.
Lead client onboarding and coding integration programs, ensuring smooth transitions and long-term operational success.
Oversee outpatient and physician coding operations, ensuring accuracy, compliance, and productivity.
Partner with teams to align coding practices with revenue cycle objectives and drive performance improvements.
Jobgether uses AI-powered matching to connect candidates with hiring companies. They focus on efficient, objective candidate evaluation and data privacy compliance.
Direct audit service delivery and manage teams to meet client needs and exceed expectations.
Drive audit productivity, cost management, and continuous improvement through metrics and innovation.
Lead staffing, people management, and contract negotiations to ensure compliance and growth.
Cotiviti provides payment accuracy and analytics solutions for healthcare and retail industries. The company is an equal opportunity employer and offers competitive benefits to a diverse team of professionals.
Own delivery strategy and program execution for a portfolio of pharmaceutical accounts, ensuring campaigns meet client goals and are resourced appropriately.
Lead and mentor a team of CS Managers, driving accountability, governance, and cross-functional collaboration across Sales, Operations, Product, and Data.
Act as a strategic consultant to clients, owning retention, growth, QBRs, and MLR processes while maintaining deep revenue ownership for $5-10M+ accounts.
Impiricus is the first and only AI-powered HCP Engagement Engine, ethically connecting life sciences companies to physicians to accelerate patient access to treatments. Founded by a physician and a pharmaceutical executive, it was named the #1 fastest growing company in North America by Deloitte in 2025 and operates with a council of 2,000+ HCP advisors.
Lead and supervise application analysts responsible for billing and claims systems, ensuring design, build, testing, and support.
Oversee team workload, change control, and issue resolution while serving as an escalation point for production issues.
Partner with operational stakeholders to refine revenue cycle workflows and drive continuous improvement.
Jobgether is an AI-powered job matching platform that helps candidates connect with hiring companies. The company focuses on fair and efficient recruitment processes, leveraging technology to review applications and identify top-fitting candidates.