Client Success Executive

What You’ll Be Doing:

• Serve as the primary point of contact for clients, overseeing all business aspects of the client life cycle from implementation through maintenance.
• Create and oversee client-specific and organizational KPIs and operational metrics to ensure quality of deliverables meets or exceeds client expectations.
• Represent the voice of the client and collaborate with cross-functional teams to monitor opportunities for new products and features.

Who You Are and What You Bring:

• 5+ years of experience in account management, client success, consulting, or other client-facing leadership role with a track record of execution and innovation in healthcare.
• Excellent written and verbal communication skills; ability to articulate client needs and translate complex concepts into digestible messaging.
• Strong knowledge of and ability to set strategic path and execute integrated project management processes.

Perks:

• This role offers dynamic opportunities to contribute to company growth and shape its future with unparalleled learning prospects.
• Collaborate closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.
• The base salary range for this position is $160,000-180,000/year.