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What You’ll Do:
- Provide support via phone, email, and chat
- Resolve cancellation requests with tailored solutions
- Assist clients based on needs
Minimum Requirements:
- Experience in retention, customer service, or call center roles
- Strong negotiation and problem-solving skills
- Ability to de-escalate and retain dissatisfied customers
Why Join Us:
- Work from home full-time
- Make a real impact helping dogs and owners
- Collaborative and supportive team environment
SAPS LLC
SAPS LLC is hiring retention specialists for its remote call center team. They focus on reducing cancellations, improving customer satisfaction, and retaining customers.