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Responsibilities:
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active listening
- Aim to resolve issues on the first call by being proactive
Qualifications:
- High School Diploma or equivalent.
- Minimum of 6 months of customer service experience.
- Must hold an active state license for Vet Tech
Key Competencies:
- Demonstrate commitment to following established procedures and be customer service driven.
- Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
- Outstanding communication, listening, and analytical skills.
Work from Home Requirements:
- Minimum subscribed download rate equal or exceeds 30.0 Mbps
- Minimum subscribed upload rate equal or exceeds 15.0 Mbps
- ISP must have no packet loss and ping under 50ms
TP
TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees, they focus on streamlining business in meaningful and sustainable ways, supporting communities, clients, and the environment.