Growth Support Coordinator

About the Company:

• Brightside Collective is based in Waikato, New Zealand and offers high-quality personal development, leadership education, and professional learning products.
• We value people who are open to learning, enjoy connecting with others, and bring a positive and proactive approach to what they do.

Role Responsibilities:

• Coordinating client communications and responding to enquiries across email, messaging platforms, and online sessions.
• Supporting a positive and consistent client experience and maintaining client records, scheduling calls, and follow-ups.
• Providing basic technical guidance to help clients access online tools and educational resources, and organising digital materials.

Qualifications:

• Strong interpersonal and communication skills with the ability to build rapport, listen actively, and communicate clearly.
• Previous customer service, client coordination, administration, or education experience.
• Good organisational and time-management skills, confidence using online platforms, and a genuine interest in personal development.

What We Offer:

• Flexibility to structure your working hours around existing commitments with a fully remote role supported by established online systems.
• Structured onboarding, ongoing support, and opportunities for continuous learning and development.
• Participation in collaborative online sessions, from one-on-one meetings to larger international Zoom events, in an environment that values personal growth.