Sales Operations Manager

Twilio is seeking a Manager to join the Strategic Operations pillar within Sales Operations. This individual will be responsible for guiding and scaling our Sales Operations motion. They will play a pivotal role in scaling and optimizing revenue-driving processes, leveraging analytics to enhance efficiency and transparency, and identify process improvements across the GTM organization. This individual will help establish ‘best in class’ practices to run our business at scale, make recommendations for change, and execute those changes flawlessly through cross-functional collaboration. They will ensure operational excellence in GMT motions from pipeline development to expansion strategies through scalable processes and automation. They will partner with cross function leaders in sales, systems and HR to align on and drive operational improvements. The right candidate will have a proven track record of building scalable operational processes that have improved the efficiency and transparency in GTM functions.