Program Operations Specialist

Gradient AI

Remote regions

US

Salary range

$115,000–$140,000/yr

Benefits

Unlimited PTO

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About the Role:

  • Own project and case management for health underwriting products.
  • Manage client portfolios from implementation through ongoing service.

How You Will Impact:

  • Drive cross-functional coordination with Product, Data Science, and Engineering.
  • Improve processes and build scalable reporting for leadership.

Skills Needed:

  • 5+ years in service delivery or program coordination.
  • Expertise in Salesforce, Jira, and Excel.

What We Offer:

  • Unlimited PTO, flexible schedule, and stock options.
  • Full benefits including medical, dental, vision, and 401k.

Gradient AI

Gradient AI provides AI-powered SaaS solutions for Group Health and P&C insurance, helping insurers predict risk, improve profitability, and automate underwriting and claims. Backed by $56M in Series C funding and growing rapidly since 2018, they offer a fun, team-oriented startup culture.

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