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Operational Ownership:
- Own Rocketlane PSA administration, project setup, and workflow hygiene.
- Drive closed/won-to-project handoffs and system adoption across delivery teams.
Resource and Partner Management:
- Run staffing cadence, capacity planning, and utilization visibility.
- Coordinate partner-subcontracted delivery intake, onboarding, and execution tracking.
Reporting and Scalability:
- Build recurring dashboards for delivery health, forecast accuracy, and partner performance.
- Standardize workflows with cross-functional teams to enable a repeatable delivery model.
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