Sr. Manager, Service Operations

Smartsheet

Remote regions

US

Salary range

$135,000–$172,500/yr

Benefits

Unlimited PTO 24w maternity 24w paternity

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You Will:

  • Support the evolution and transformation of our quote-to-revenue operations, providing the framework for the business to achieve essential success metrics.
  • Lead a team of services operations specialists responsible for supporting daily processes, including month end revenue, invoicing in our PSA, and performing SOW Redlines.
  • Partner with the operations excellence team to implement ongoing improvements to our quote-to-revenue process and Professional Services Automation (PSA) system.

You Have:

  • 7+ years of experience working in finance or operations roles within SaaS organizations.
  • Excellent working knowledge of PSA tools and ERP systems such as NetSuite.
  • A highly developed ability to investigate, articulate, and translate complex topics into simple ones.

Benefits:

  • Employer subsidized medical, vision, and dental coverage.
  • 401k Match (50% of your contribution up to the first 6% of your eligible pay).
  • Flexible Time Away Program, plus Sick Time Off and 12 paid holidays per year.

Smartsheet

Smartsheet provides a no-code platform that unifies collaboration, workflows, and content management for enterprises, now integrating AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation and impact, supporting employees with flexible work, professional development, and comprehensive benefits.

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