Support the evolution and transformation of our quote-to-revenue operations, providing the framework for the business to achieve essential success metrics.
Lead a team of services operations specialists responsible for daily processes, including month end revenue, invoicing in our PSA, and performing SOW Redlines.
Partner with the operations excellence team to implement ongoing improvements to our quote-to-revenue process and Professional Services Automation (PSA) system.
Administer and optimize Rocketlane PSA as the operational owner for configuration, project setup, and workflow hygiene.
Lead resource management with staffing, capacity planning, and subcontractor coordination for delivery operations.
Build operational reporting and dashboards for delivery health, utilization, and partner performance.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Lead the delivery of Managed Services commercial operations, ensuring SOWs, PCRs, and amendments are complete, consistent, and ready for review.
Coordinate commercial intake, track requests, and route issues to appropriate owners while maintaining visibility into status and dependencies.
Drive continuous improvement by standardizing templates, checklists, and workflows, and provide operational reporting on performance metrics.
AHEAD builds platforms for digital business, weaving together cloud infrastructure, automation, analytics, and software delivery to help enterprises achieve digital transformation. AHEAD fosters a culture of belonging and values diversity, with a focus on employee growth through training and certifications.
Lead operational execution of pricing proposals and new commercial models from approval through launch.
Translate new offers into clear business requirements for product setup, pricing, quoting, and entitlement systems.
Drive productivity improvements for commercial operations using AI and citizen-developed capabilities.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform that brings together any AI, data, and workflow. The company fosters an AI-native culture where technology and talent are unstoppable together, driving business transformation.
Own customer onboarding and implementation for the Network Inventory SaaS product.
Lead biweekly customer calls, manage communications, and oversee an offshore team.
Design scalable workflows and collaborate with Sales, Operations, Engineering, and Product.
Lightyear builds software that revolutionizes telecom management for hundreds of enterprises, automating procurement, inventory, and bill payment. Backed by nearly $65M from top investors, they serve clients like Honeywell and Palo Alto Networks, fostering a culture of innovation.
Lead intake and discovery for inbound configuration requests, defining scope and routing work between support and professional services.
Own post-go-live configuration projects, translating customer needs into technical requirements and prioritizing execution backlogs.
Coordinate upgrades, AI add-ons, data migrations, and cross-functional teams to deliver measurable customer outcomes.
They provide a sophisticated SaaS platform for security and IT operations. The company fosters a collaborative, customer-focused culture with high ownership and autonomy.
Own the RevOps systems roadmap, defining priorities and leading cross-functional programs from scoping to adoption.
Build and maintain dashboards, reporting, and analytics to measure customer satisfaction, account health, and tool adoption.
Serve as the technical owner of core GTM tooling, including Gainsight, designing scalable architecture and enforcing data quality standards.
Modern Health is a mental health benefits platform for employers, providing a global solution with one-on-one, group, and self-serve digital resources. They are a fully remote, hyper-growth company with over $170M in funding, known for high empathy and accountability.
Manage multiple concurrent projects from intake to completion in a fully remote, mission-driven environment.
Translate complex initiatives into structured plans using Monday.com, Microsoft 365, and AI tools.
Support executive leadership with meeting preparation, dashboards, and cross-functional coordination.
The hiring company is a mission-driven organization focused on clean transportation and sustainability. It operates as a fully remote team with a collaborative and inclusive culture.
Support revenue planning, reporting, and analysis on territories, quota, and KPIs across functions, regions, segments, and verticals.
Build and maintain dashboards and reports to monitor productivity and performance.
Analyze Commercial performance (e.g., win/loss, funnel, pipeline health) and translate business questions into actionable recommendations.
H1 provides a platform that harnesses data and AI to inform every doctor interaction globally, promoting health equity and accelerating drug development. The company is a fast-growing, mission-driven organization with a dynamic culture that values impact and innovation.
Oversee execution of forecasting, deal management, and performance management practices across the AMS GPC hub.
Ensure data integrity, audit processes, and provide real-time visibility to leadership on pipeline and revenue health.
Coordinate weekly forecasts, deal reviews, and hub-level dashboards to drive operational excellence.
ServiceNow provides an AI platform for business reinvention, bringing together AI, data, and workflows. They serve 85% of the Fortune 500 and foster an AI-native culture of collaboration and innovation.
Own the annual operating plan and operating cadence for the Support organization, building capacity, headcount, and cost models.
Drive executive business review cadences, turning operational metrics into clear narratives for leadership decision-making.
Partner with Support leaders on operational programs, leveraging AI tools to accelerate analysis, modeling, and reporting.
Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights and improved safety, efficiency, and sustainability. As a recently public company with a culture of rapid career development, they support a high-caliber team focused on digitally transforming industries that represent over 40% of global GDP.
Partner with senior leaders in Partner & Alliances to shape operational priorities and improve execution.
Coordinate cross-functional programs and business rhythms across Partner & Alliances, Strategy, and Analytics teams.
Architect operational data requirements and establish scalable reporting frameworks and dashboards.
Atlassian develops software products that help teams collaborate and manage work. With over 10,000 employees, the company fosters a culture of flexibility, inclusion, and innovation.
Manage administrative operations including recordkeeping, scheduling, and vendor coordination.
Support financial operations tasks such as invoicing, expense tracking, and reporting.
Own project management for initiatives and build back-end systems and workflows.
Kickstart Accounting, Inc. is a growing bookkeeping and accounting firm helping business owners get clarity and confidence in their finances. Our team spans finance, HR, marketing, sales, and admin, all working together to support our clients and each other.
Own the monthly sales commission process, ensuring accuracy, timeliness, and clarity for teams.
Lead funnel analyses and empower sales leadership with actionable reports and dashboards.
Streamline workflows using AI and automation to enhance efficiency and reduce manual effort.
Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. The company raised $450M in Series D funding in March 2025 and is on an exciting trajectory with a strong culture that values diversity and inclusion.
Own operational workflows across service delivery pods, ensuring visibility, follow-through, and accountability.
Drive QBR readiness, client health monitoring, and support project coordination with clear communication.
Improve processes, automate manual tasks, and contribute to scalable pod support models.
Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, the company has grown through a focus on service and values ownership, execution, growth, intelligence, and camaraderie.
Own and continuously improve operational processes that support Ro's frontline teams, partnering cross-functionally to increase efficiency and consistency.
Run day-to-day onboarding for clinical and non-clinical frontline teams, delivering a seamless new hire experience with multiple internal teams.
Own and operate the support desk for frontline teams, resolving tickets within SLA and strengthening self-service to reduce recurring needs.
Ro is a direct-to-patient healthcare company providing telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in Health Care, New York, and for Women and Parents.
Build strategic relationships with customer technical leaders to maximize Smartsheet value.
Drive adoption of Smartsheet products by providing technical guidance and best practices.
Collaborate with internal teams to ensure successful delivery of services and identify growth opportunities.
Smartsheet provides a leading cloud-based platform for work execution, empowering organizations to plan, track, automate, and report on work at scale. Founded in 2005, the company has grown to serve millions of users worldwide, fostering a culture of innovation, collaboration, and equal opportunity.
Manage incoming project requests and workflows using Monday.com, ensuring accurate tracking, prioritization, and completion.
Coordinate marketing activities for office relocations, webinars, and vendor relationships while improving processes with AI tools.
Support employee onboarding and shared inbox management, maintaining process documentation and operational guidance.
Our partner company operates in the marketing and content space, leveraging technology to streamline operations. They foster a collaborative, technology-enabled culture focused on efficiency and innovation.
Define the O2C roadmap across billing, payments, collections, revenue, tax, and reporting.
Partner with Finance, Engineering, and IT to align Salesforce, Oracle, and NetSuite ecosystems.
Turn complex financial processes into clear requirements and drive legacy-to-cloud migration.
Kaseya provides AI-powered IT management and cybersecurity software for MSPs and internal IT teams. Backed by Insight Partners, it serves customers in 20+ countries, manages 15M+ endpoints, and fosters a builder culture.
Manage Sprinto's day-to-day Order-to-Cash activities including billing, collections, and reconciliations for India and US entities.
Improve processes, resolve exceptions early, and help scale the O2C function as transaction volumes grow.
Own metrics like DSO, collection efficiency, AR accuracy, and ensure clean revenue data for downstream reporting.
Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. Backed by top-tier investors and trusted by over 4,000 organizations, the company has a remote-first culture where ownership and impact are valued.