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About the role:
- Serve as a strategic partner to the leadership of Samsara’s Global Support organization.
- Drive operational excellence and enable data-informed decision-making at scale.
- Own the annual operating plan and the cadence that measures performance against it.
Key responsibilities:
- Build and maintain the capacity, headcount, and cost model for the Support organization.
- Own the Customer Support business review cadence end to end.
- Leverage AI tools on a day-to-day basis to accelerate modeling, analysis, and reporting.
Qualifications:
- 10+ years in business operations, strategic finance, management consulting, or a related field.
- Experience owning an annual operating plan or equivalent multi-quarter planning process.
- Strong analytical skills and comfort with data tools like Tableau, Looker, SQL, and AI tools.
What we offer:
- Above-market total compensation including base salary, performance bonus, and equity.
- Flexible remote working model and professional development stipend.
- Comprehensive health and parental leave plans.
Samsara
Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights and improved safety, efficiency, and sustainability. As a recently public company with a culture of rapid career development, they support a high-caliber team focused on digitally transforming industries that represent over 40% of global GDP.