Job Description
As part of the Revenue Operations team, your goals will be to build, implement, and iterate on processes to support and scale the Sales function to achieve revenue targets. You will drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business by doing the following:
Support prospects during trials/proof of concepts (POC) of the platform
Identifying prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements
Be the technical point of contact for any support queries during the trial process
Assist with customer security assessments, RFPs, and business cases as required
Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights, trends, and areas of improvement in the trial process and developing solutions to mitigate them
About UpGuard
UpGuard's mission is to make life easier for security teams by creating robust solutions that enable customers to identify, assess, and remediate cybersecurity risk.