As a Customer Success Manager, you'll play a pivotal role in fostering exceptional experiences for our clients, ensuring their needs and expectations are not just met but exceeded. You'll manage and nurture relationships, guiding clients through their journey from onboarding to adoption and beyond. Your focus will be on driving the value of our solutions, identifying growth opportunities, solving platform problems, managing changes, and collaborating across teams to ensure client success. Through strategic oversight and proactive engagement, you'll contribute directly to client satisfaction, retention, and the overall success of our partnerships.