Source Job

$49,920–$60,320/hr
US

  • Serve as the first line of support for school staff via phone, chat, and email.
  • Troubleshoot technical issues related to iPads, Hazel’s app, and internet connectivity.
  • Assist in verifying school users and updating their roles and access levels.

Customer Support Helpdesk Zendesk

2 jobs similar to School Support Specialist

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$39,520–$39,520/hr
US

Complement the Beacon SSS team by taking on available shifts when extra team members are needed. Review Beacon alerts and escalate via phone calls to school administrators (e.g., school counselors) to take appropriate action. Identify and escalate new issues and trends, including sensitive problems, and help contribute to solution building.

GoGuardian is helping build a future where all learners are ready and inspired to solve the world’s greatest challenges and their learning solutions is purpose-built for K-12.

$39,520–$39,520/hr
US

Field incoming client communications via phone, chat, and online customer portal. Train end users on how best to use PerfectServe’s phone, mobile, and web applications. Own basic-to-advanced troubleshooting efforts, identify root cause(s), and make configuration changes to resolve the issue.

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care.