Technical Account Manager

As a Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure. You will develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem. Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads. You will also act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes.