Accounts Receivable & Billing:
- Prepare and issue accurate customer invoices in accordance with contract terms and company policies.
- Review billing details, customer information, and contract data to ensure completeness and correctness.
- Maintain up-to-date customer account records across financial and billing systems.
Collections & Customer Support:
- Perform timely and professional follow-ups on outstanding receivables to support cash flow and reduce aging balances.
- Serve as a point of contact for customer billing inquiries, providing clear and courteous support.
- Collaborate with Sales, Customer Success, and Revenue Operations to resolve billing discrepancies or payment issues.
Reporting & Reconciliations:
- Assist in preparing AR aging analyses, cash collection reports, and other financial reporting for management.
- Support month-end close activities, including account reconciliations, revenue checks, and variance analyses.
- Provide backup and cross-functional support for AP, including invoice processing, vendor inquiries, and payment runs as needed.
Process & System Improvements:
- Identify opportunities to streamline accounting workflows and enhance data accuracy.
- Support the implementation and adoption of tools and automation to improve efficiency within the Finance team.
- Use Procurify’s platform in day-to-day workflows and share feedback to help identify opportunities for product and process improvements.