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Member-Focus:
- Manage interactions professionally and efficiently.
- Effectively present products and services accurately.
- Focus on customer retention and enhance member experience.
Performance Standards:
- Emphasize quality and adherence to schedules.
- Complete training to stay updated on products and policies.
- Improve work quality and adapt to company culture.
Skills:
- Possess reading, arithmetic, verbal, and written skills.
- Demonstrate competency in computer programs.
- Ability to provide effective customer service.
Capital Blue Cross
Capital Blue Cross is committed to going the extra mile for their team and community. They are a caring team of supportive colleagues where your health and wellbeing are prioritized.