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About Jimdo:
- We are an AI-powered platform empowering self-employed people and micro-businesses to build successful online presences.
- With over 220 remote team members from 50+ nationalities, we have helped create more than 36 million websites worldwide.
Role Overview:
- You will lead the support platform and AI team, setting vision and owning outcomes like faster AI resolution and lower cost to serve.
- You'll work cross-functionally with engineers, data teams, and support agents to improve routing, self-service, and customer trust.
What We Offer:
- Flexibility and trust: manage your own hours and work remotely from anywhere.
- Competitive benefits including annual compensation reviews, remote setup bonus, EAP, and free Jimdo websites.
Jimdo
We are an AI-powered platform that helps self-employed people and micro-businesses build and run successful businesses. With over 220 team members from 50+ nationalities in a remote-first culture, we have helped create over 36 million websites worldwide.