Care Coordinator

Sword Health

Remote regions

US

Salary range

$42,000–$66,000/year

Benefits

3w PTO

Job Description

As a Care Coordinator your responsibilities include:

  • Providing exceptional customer support through various channels and resolving issues efficiently.
  • Driving member engagement by collaborating with Physical Therapists and encouraging members to continue their progress.
  • Establishing human connections with members by leveraging technology and tailoring interactions to meet their needs.

What is needed to be successful:

  • Bachelor's Degree or 2 years relevant experience in service-based environment preferred.
  • 1+ years of experience in Tech Support, Call Center. Support, or Customer Service.
  • Proven ability to communicate with individuals at various levels with excellent written and verbal communication.

About Sword Health

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere.

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