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Role Overview:
- Serve as the primary day-to-day operational lead for assigned enterprise clients.
- Build trusted relationships with program sponsors, HR, procurement, and hiring managers.
- Lead weekly operational meetings and maintain proactive communication.
Key Responsibilities:
- Own the worker onboarding experience from offer acceptance through successful program entry.
- Drive worker classification compliance operations, coordinating workflows across internal and client stakeholders.
- Take ownership of operational issues from identification through resolution, coordinating across departments.
What You'll Do:
- Produce recurring dashboards and operational reporting to monitor program health.
- Identify opportunities to simplify workflows and improve the client experience.
- Partner with Product and Engineering to provide structured feedback and improve SOPs.
GreenLight Workforce Solutions Inc.
GreenLight.ai builds infrastructure for modern independent work, helping global enterprises compliantly engage, classify, onboard, and pay contingent workers in over 130 countries. We are a scale-up with a strong foundation, working with innovative organizations, and seeking builders who enjoy solving problems and taking ownership.