NOC Support Administrator

The NOC Support Administrator will work as part of a NOC team that supplies complete support for all aspects of managed database and application infrastructure operations to a variety of Pythian’s customers as a part of the Global Support practice. This role involves network operations center (NOC) support in a 24x7 environment, monitoring application performance and system alerts using various monitoring tools, and responding to incidents. You will also maintain knowledge of current ITSM Tools, monitoring tools and operational procedures. The position requires a minimum of 2 years of experience in a similar role, ability to operate in a 24x7 operational environment (working in shifts), including weekends and holidays. GCP background experience operating in a Linux environment, familiarity with Windows, Linux and Network administration concepts and excellent English communication skills are needed.