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Key Responsibilities:
- You receive, review, and process incoming 811 locate tickets to meet SLA requirements.
- You coordinate locating activities with internal field teams and third-party vendors.
- You prioritize emergency locate requests to minimize service disruptions.
Required Skills:
- Strong verbal and written communication for coordinating with multiple stakeholders.
- Analytical thinking and problem-solving for damage prevention and compliance.
- Proficiency in MS Office and data tracking tools.
Preferred Experience:
- High school diploma required; education in construction or utility management preferred.
- 2+ years of experience in utility coordination, telecommunications, or underground operations.
- Familiarity with 811/One-Call processes and GIS mapping systems.
Benefits:
- Comprehensive health, dental, and vision coverage.
- 401(k) with up to 5% employer contribution.
- Paid Time Off, holidays, and wellness program with cash incentives.
Lumos
Lumos is building one of the nation’s fastest-growing 100% Fiber Optic networks, aiming to connect millions of homes by 2030. The culture is fast-paced, collaborative, and focused on innovation and operational excellence.