Support operational delivery of assessment services through coordination of virtual assessment activities.
Manage claimant communications and complete administrative tasks for a seamless claimant experience.

Accountabilities:

Act as first point of contact for claimants, responding to telephone and email enquiries promptly.
Coordinate virtual assessment schedules and support efficient appointment allocation.
Maintain accurate records, handle sensitive information securely, and support audit and compliance.

Qualifications:

Customer service experience in a fast-paced environment.
Strong communication, organizational, and IT skills (Microsoft Office).
Ability to work independently and manage competing priorities remotely.

Ingeus

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. They are a trusted partner to government and industry, delivering services that create positive social impact and transform lives.

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