Deliver high-quality service to clients by managing attendance, recording, and transcription requests to high standards in line with client requirements. Support service delivery excellence and customer satisfaction within Court Reporting. Serve as the main point of contact for internal and external queries within the team, handling necessary administrative functions.

Assume a vital position in securing families’ financial well-being. Typical day-to-day tasks include conducting virtual consultations with clients, assessing clients’ needs and imparting knowledge on solutions, and cultivating lasting client relationships. Complete related administrative tasks as needed.