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Senior Analyst, Quality Control — BSA/AML & Sanctions Operations
Pathward
US
BSA/AML
Actimize
FCRM
Escalation Review and Complex Case Resolution:
- Serve as the primary escalation point for complex OFAC screening alerts involving customers, transactions, and counterparties against sanctions lists.
- Conduct advanced investigations of escalated potential matches using internal systems, public records, and specialized resources to resolve ambiguous matches.
- Make final determinations on confirmed matches and coordinate with senior management on actions including account restrictions and regulatory reporting.
OFAC List Management and Sanctions Program Monitoring:
- Monitor OFAC list updates and sanctions program changes, ensuring timely rescreening of customer base and transaction activity against new designations.
- Coordinate blocked property reporting and rejected transaction documentation for submission to OFAC as required.
- Contribute to program enhancements and long-term sanctions strategy.
Collaboration and Communication:
- Provide guidance to junior Analysts on complex scenarios and edge cases as a subject matter expert.
- Coordinate with operations, relationship management, and customer-facing staff on escalated matters and account actions.
- Lead or participate in team meetings and trainings to ensure consistent application of policies.
Pathward
Pathward is a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. They foster an inclusive culture with a humble, hungry, smart approach and value diverse perspectives from employees, customers, and communities.