Field Service Engineer

Company Description:

• Intuitive is united behind the mission that minimally invasive care is life-enhancing care.
• As a pioneer and market leader in robotic-assisted surgery, we foster an inclusive culture built around diversity of thought and mutual respect.
• For over 25 years, we have worked with hospitals and care teams worldwide to advance what is possible.

Job Description:

• Manage Customer Technical Relations after the point of sale on all Intuitive Surgical products in an assigned territory.
• Support all da Vinci® Surgical platforms and coordinate installations, repairs, and preventive maintenance.
• Independently manage appointments, assess system functionality, and provide technical training to customers.

Qualifications:

• College degree in applied science or engineering, or equivalent experience.
• 3-7 years of Field Service Engineer experience, preferably with medical devices.
• Strong communication, interpersonal, administrative skills, and ability to troubleshoot complex electro-mechanical systems.