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See allAccount Revenue Ownership:
- Own a portfolio of client accounts with responsibility for Gross Revenue Retention (GRR) and Net Revenue Retention (NRR).
- Manage and forecast renewals, expansions, and churn risk, maintaining accurate account forecasts within CRM.
- Drive account profitability and long-term revenue growth.
Account Growth & Sales Execution:
- Build and execute strategic account plans aligned to client compliance roadmaps.
- Identify, develop, and close upsell and cross-sell opportunities, owning an expansion pipeline with targeted coverage.
- Lead or co-lead renewal and expansion deal cycles, including pricing and positioning.
Compliance Advisory & Commercialization:
- Act as a strategic advisor on CMMC, NIST 800-171, and compliance lifecycle progression.
- Translate compliance gaps, audit readiness, and regulatory changes into actionable service opportunities.
- Align compliance milestones with revenue events and position services as essential to contract eligibility.
Client Relationship Management:
- Build and maintain strong executive and operational relationships within client accounts.
- Conduct regular business reviews tied to compliance progress and account growth, proactively mitigating churn risks.
On Call Computer Solutions
On Call Computer Solutions (OCCS) is a cybersecurity and compliance-focused Managed Service Provider (MSP) that helps defense contractors and regulated organizations achieve and maintain compliance with frameworks like CMMC, NIST 800-171, and DFARS. It operates in a fast-paced, entrepreneurial environment focused on long-term client partnerships and recurring revenue.