Job Description
The Cloud Migration Manager will guide a desired customer instance through the various steps required to be executed properly. The mission is focused on end-to-end orchestration and visibility, partnering with the right internal teams or external customers to make the required steps happen.
What you get to do in this role:
Track and report on status of migration requests from initial trigger to completion
Take whatever steps are required to assign work items properly across teams, monitor for timeline execution, establish SLAs where needed. Directly engage with customers to explain the migration process and identify opportunities to automate.
About ServiceNow
ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.