Senior Marketing Manager

Close

Remote regions

Global

Benefits

5w PTO

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Responsibilities:

  • Build the customer insight engine by gathering feedback from customer interviews, sales calls, and support tickets.
  • Identify and cultivate customer advocates, finding customers with strong stories.
  • Define how customers show up in marketing, partnering with content and growth teams.

Outputs:

  • Produce tangible outputs such as customer story assets and messaging frameworks.
  • Identify and fill education gaps, defining the education content strategy.
  • Pressure-test marketing materials before launch, gathering feedback from real customers.

Requirements:

  • Seasoned customer-led marketer with 5+ years in B2B SaaS, comfortable building structure.
  • Natural storyteller with strong positioning instincts, curious about customer behavior.
  • Scrappy and execution-oriented, willing to do tactical work alongside strategic thinking.

Close

Close is a communication-first sales software designed to help teams succeed and scale, eliminating manual data entry and complex workflows. They are a bootstrapped and profitable company with a fully remote team of around 100 people, focused on ensuring small businesses can thrive in sales.

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