Job Description
In this role your key area of responsibility will be identifying and understanding complex customer needs and requirements, developing and customizing solutions using Geotab’s open platform, and supporting partners in overcoming business challenges. You will need to work closely with a variety of stakeholders within Geotab’s sales channels, customer care, product management and other solutions engineering teams.
Develop and maintain expert-level knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions. Engage and collaborate with strategic partners and key end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their complex and specific needs. Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product.
Manage high-impact projects, highly strategic customers/partners, collaborating closely with partners, third-party integrators, and customers to ensure seamless implementation, deployment, and success.
Mentor and support Solutions Engineers and other team members, sharing knowledge, expertise, and best practices to promote skill development and professional growth.
About Geotab
Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work™.”