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What You'll Do:
- Lead and coach a team of Migration Technical Support Specialists.
- Manage escalations and ensure technical go-live readiness.
- Refine migration playbooks and drive automation.
What We're Looking For:
- 3+ years managing technical support teams.
- Hands-on experience with PowerShell, VMs, and remote desktop tools.
- Strong customer communication and cross-functional partnership.
What We Offer:
- Competitive salary and equity.
- Health, dental, and vision insurance plus 401(k).
- Flexible vacation policy and remote-friendly culture.
Archy
Archy is a Series C vertical SaaS company revolutionizing dental practice management with AI agents and software. The company has a remote-friendly culture and provides dental providers with support to focus on patient care.