The role involves managing the day-to-day operations of the team by creating and implementing efficient processes to meet deadlines and goals. Further responsibilities are to proactively remove obstacles, solve problems, oversee hiring, onboarding, off-boarding, career development, and performance management. The role will identify training opportunities, providing consistent coaching through 1-1s and pipeline reviews. They will ensure accurate forecasting and expand the outbound sales program while providing weekly reporting on team success, wins, challenges, and initiatives.