Customer Experience Manager

Bennie

Remote regions

US

Salary range

$80,000–$110,000/year

Benefits

Unlimited PTO

Job Description

Customer Relationship Management:

-Lead and manage the service relationship for assigned customers.

-Maintain strong relationships with customers and strategic partners.

-Support the development and delivery of key benefit strategies.

Strategic Initiatives:

-Support execution of the annual customer account plan.

-Collaborate with cross-functional teams to identify improvement opportunities.

-Stay updated on industry trends and regulatory changes.

Consulting Delivery Teamwork:

-Work collaboratively with the consulting delivery team.

-Lead customer open enrollment presentations.

-Support the implementation of strategic initiatives.

About Bennie

Bennie is an employee benefits broker and platform that helps companies create a healthier workplace, founded in May 2019 and is headquartered in Stamford, CT.

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