Define and drive the technical direction for AI-native Service Operations products.
Architect scalable, reliable systems for service delivery and operational intelligence.
Lead core frameworks that enable consistent, intelligent product development.

Qualifications:

15+ years of engineering experience with large-scale distributed systems.
Deep expertise in Java, Python, system design, and performance optimization.
Experience with AI-powered products, automation, and agentic systems.

Why Join Us:

Build AI-native products that transform enterprise service operations.
Shape long-term technical strategy for agent-assisted workflows.
Collaborate with teams that value craftsmanship and continuous learning.

ServiceNow

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.

Apply for This Position