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The Opportunity:
- Join the Employee Services team providing first-line HR support.
- Manage queries via Live Chat, email, and case management.
Who You Are:
- Experienced in customer service with strong communication skills.
- Organised, proactive, and able to take ownership of queries.
What You'll Be Doing:
- Provide accurate HR policy guidance and maintain confidential records.
- Help colleagues use HR tools and improve service.
EDF
EDF is an energy company helping to shape a smarter, energy-saving future across smart meters, heating, and electric vehicles. It is a large organisation, recognised as a Sunday Times Best Places to Work Top 10 Very Big Organisation, with an inclusive culture focused on personal success.