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Key Responsibilities:

  • Review veterinary medical records and policy information to evaluate claim eligibility.
  • Communicate with pet owners, veterinary professionals, and internal teams regarding claim decisions.
  • Investigate complex claim scenarios and maintain accurate records within multiple systems.

Qualifications:

  • Professional fluency in English, German, and French required.
  • 2+ years experience in veterinary, animal health, or pet insurance environment.
  • Strong analytical thinking and problem-solving abilities.

Benefits:

  • 25 holiday leave days and five-week sabbatical after five years.
  • Medical insurance for a cat or dog, medical concierge, and LSA.
  • Employee assistance program and family planning support.

Trupanion

Trupanion is a leading provider of medical insurance for cats and dogs in North America and Europe. The company offers a collaborative, informal, and pet-friendly environment where employees are encouraged to be their authentic selves.

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