Associate Forward Deployed Product Manager

Cresta 🔥💡💬

Remote regions

US

Salary range

$110,000–$145,000/year

Benefits

Unlimited PTO

Job Description

As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers. This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies. In this role, you’ll collaborate with senior Forward-deployed Product Managers and Forward-deployed Engineers (FDEs) to support the build of AI Agent products. You'll drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization and define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights. Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes. Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools. Improve our playbooks for agent development and customer deployment.

About Cresta

Cresta's unified platform combines both AI and human intelligence to enable automating conversations with AI Agents and transform their contact centers to discover customer insights.

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