As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers. This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies. In this role, you’ll collaborate with senior Forward-deployed Product Managers and Forward-deployed Engineers (FDEs) to support the build of AI Agent products.
You'll drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization and define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights. Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes. Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools. Improve our playbooks for agent development and customer deployment.