Sr. Product Manager

Accountabilities:

• Own and evolve the customer login and portal experience, balancing usability, security, and scale.
• Thoughtfully integrate AI into the customer experience (personalization, automation, self-service).
• Act as the voice of the customer, advocating for clarity, simplicity, and usability across the product.

Requirements:

• 5+ years of product management experience, with a strong focus on customer experience or UX-led products.
• Highly data-driven, with hands-on experience using analytics, experimentation, and metrics.
• Experience building or using AI-powered features, or strong personal use of AI tools in your workflow.

Benefits:

• We promote maintaining a healthy work-life dynamic.
• Comprehensive medical, dental, and vision packages.
• We celebrate our differences and foster a culture of belonging.