Client Success Manager

The Client Success Manager maintains a long-term relationship with key clients to gain an understanding of your client's organization, their business drivers and their key product/service needs for their own customers. You will coordinate the daily activities to support and grow several key partners to ensure the teams deliver operational and servicing excellence. Build relationships is the key to our success. You grasp concepts quickly and know how to make the complex easy to understand. You collaborate naturally with members across different teams balancing priorities. You excel at bringing the right people to the table, handling issues and identifying opportunities You understand your customer by seeing your world through their perspective, speaking their language, and promoting the voice of your customer to improve Experian's solutions and servicing. You have experience in relationship management responsibilities such as renewal management, adherence to contractual obligations, voice of the client and ensuring delivery of solutions.You drive results to identify new ways to grow our business and expand current partnership. You have a client-centric mindset.You prioritize accountability and building trust with your teammates and customers