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Responsibilities:
- Be the primary point of contact for clients.
- Manage client communications efficiently.
- Oversee client onboarding processes.
Client Experience:
- Maintain a high level of client satisfaction.
- Address client inquiries promptly and effectively.
Retention Strategy:
- Refine and improve existing client retention strategies.
- Bring new ideas to scheduled meetings.
Stratosphere
Stratosphere is a strategy-first growth partner for leading digital asset and technology companies, operating as a fractional CMO and execution arm. They are analytics-driven, systems-oriented, and work as an embedded extension of founders and leadership teams.