Own day-to-day client relationships, serving as the primary point of contact.
Provide strategic guidance by translating client business goals into integrated marketing roadmaps.
Drive flawless execution by managing scopes, timelines, budgets, and dependencies across workstreams.
Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare and integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy.
Support Associate and Senior Directors in managing client relationships and serve as the primary day-to-day point of contact.
Develop and maintain client reporting and analytics on a monthly and quarterly basis, tying performance to business objectives.
Identify up-sell and cross-sell opportunities within existing accounts through performance insights and client needs.
Goodway Group is an independent and remote-first media and marketing services firm with a 90+ year history, combining the security of an established company with a start-up feel. They have a diverse team of digital strategists, media practitioners, technologists and data scientists.
Manage, retain and expand relationships with assigned clients.
Deliver business results to drive high client retention and expansion.
Act as the voice of the client, advocating for their requests and feedback.
Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.
Own the day-to-day success of assigned clients, focusing on adoption, account health, and retention at scale.
Serve as a trusted partner by sharing relevant best practices and resources to customers.
Develop and maintain a detailed understanding of client use cases and document findings to support continuity and scale.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Identify new opportunities within existing accounts.
Deliver solutions in a fast-paced SaaS environment.
TeamDynamix provides cloud-based service management and project management solutions. They empower organizations to improve IT service delivery and streamline project workflows.
Guide clients through onboarding, ensuring a positive experience.
Establish strong relationships with key stakeholders and understand their needs.
Identify opportunities to upsell and cross-sell additional products.
UPS is the world’s largest package delivery service, operating in more than 220 countries and territories. They have more than 500,000 employees globally and are committed to moving our world forward by delivering what matters.
Responsible for maintaining and growing relationships with small to medium sized clients.
Ability to manage and execute relevant activities across multiple accounts throughout their contract lifecycle.
Collaborate with client to execute on goals and KPIs.
Wealth.com is the industry’s leading estate planning platform, empowering more than 1,000 wealth management firms to modernize the delivery of estate planning guidance to their clients. We cultivate a collaborative and supportive environment, fostering innovation and making Wealth.com a truly enjoyable workplace.
Own and manage a portfolio of small and medium business (SMB) customer accounts throughout the renewal and expansion cycle.
Build strong, consultative relationships with customers by acting as a trusted advisor and proactively engaging outside of renewal periods to reinforce ShareGate’s value.
Nurture post-onboarding relationships to drive customer satisfaction, retention, and long-term growth.
ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros. They offer a way to move business data to Microsoft 365 and help organizations stay in control once their data is migrated.
Drive revenue growth by building and managing strategic accounts and long-term client relationships.
Develop a deep understanding of the client’s business, strategy, goals, pain points and challenges.
Act as the key interface between the customer and all relevant service delivery areas.
Redwood Software provides full-stack automation fabric solutions for mission-critical business processes. They have a SaaS-based composable automation platform specifically built for ERP. Their global team of automation experts and customer success engineers provide solutions and world-class support.
Manage client communication and follow-ups via various channels.
Own calendar and scheduling management, coordinating with clients and internal teams.
Manage email inboxes, triage emails, and draft/send important communications.
WeAssist is a dynamic recruiting firm focused on creating fair opportunities in the business world. We have a team of over 120 Outsourced Professionals and help US businesses find skilled remote workers and connect these workers with good employers.
Conduct structured onboarding programs for new clients using the Apollo platform.
Serve as the primary point of contact for clients during onboarding, primarily in the EMEA region.
Explain Apollo’s capabilities, features, and integration options clearly and effectively.
INSIDEA is a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth.
You invest in relationships that last, prioritizing trust and long-term value.
Navigate complexity, setbacks, and long sales/adoption cycles with resilience.
Work seamlessly across Sales, Customer Success, Product, and Operations for a unified experience.
Cresta is on a mission to turn every customer conversation into a competitive advantage. Its platform combines AI and human intelligence to help contact centers discover insights and empower team members to work smarter. They have a world-class team of AI and ML experts.
Own and execute inbound-led net-new opportunities within EMEA.
Lead expansions within existing accounts when scope and complexity allow.
Own renewals requiring active customer engagement, risk mitigation, or expansion discovery.
Mattermost is a collaborative workflow solution provider for defense, intelligence, security, and critical infrastructure organizations. They are trusted by governments, financial institutions, and technology companies for secure, efficient operations.
Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.
Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.
Vanta helps businesses earn and prove trust by making security monitored and verified continuously. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team and started in 2018.
Execute the renewal process to ensure ARR is retained or expanded.
Build and maintain strong relationships with clients to understand their needs.
Analyze renewal metrics and trends to identify areas for improvement.
1Password provides secure and user-friendly password management and identity protection solutions. They have over 180,000 businesses using their product and value diversity, innovation, and personal growth, offering a collaborative environment.
Serve as a dedicated strategic advisor to a smaller, high-impact book of business.
Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal.
Identify and nurture expansion opportunities through consultative conversations and strategic planning.
Granicus provides technology and services that empowers government organizations to create seamless digital experiences. They have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers.
Develop relationships with customers and key stakeholders to retain and grow the customer base.
Serve as the primary point of contact for Corporate clients, addressing queries, providing updates, and managing renewals.
Collaborate with account executives to identify new business opportunities and expand the company's footprint within client accounts.
AlphaSense is an AI-powered market intelligence platform used by sophisticated companies to enhance decision-making. With over 2,000 employees globally and offices in multiple countries, they are headquartered in New York City, fostering a supportive and inclusive work environment.
Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
Support new client onboarding and growth initiatives in collaboration with Sales
Generate timely, accurate quotes and ensure smooth order placement and processing
Myriad360 provides IT solutions. They are consistently listed among Inc & Crain's "Best Places to Work" and they're proud of their accessible & engaged executive team.
Manage inbound lead flow effectively to convert into qualified sales pipeline.
Build a target account strategy to pinpoint ideal customers using firmographic data, intent signals, and key personas.
Customize proposals that speak to ROI, compliance impact, and long-term value.
EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Their engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace.