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Role Overview:
- Assist customers who need help and certainty when their move does not go as planned.
- Handle incoming customer calls, as well as initiating outbound calls, to customers, roadside assistance service providers and other personnel.
- Follow established methods and procedures to ensure customer safety.
Minimum Qualifications:
- Must be fluent in both English and French and possess excellent verbal communication and listening skills.
- Must be a critical thinker with the ability to adapt and navigate multiple computer programs.
- Must have general knowledge of U.S. and Canada geography and how to map a location.
Perks of Joining U-Haul:
- Hourly base pay of $23.80 CAD with opportunities for merit increases based on performance.
- Career path planning and continued education opportunities.
- Benefits to support physical, financial, and emotional wellness.
U-Haul
U-Haul has been serving do-it-yourself movers and their households since 1945. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.