Customer Specialist with French and English
Remote regions
EuropeBenefits
4w PTO
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What You'll Do:
- Provide email and chat support (no phone calls!) to users
- Answer common "how-to" and FAQ-type questions
- Assist with account management and payment-related issues
Qualifications:
- Excellent French (C1) and English (C1)
- Prior customer service experience is a plus
- Strong written communication and problem-solving skills
What You’ll Get:
- Permanent contract with long-term job security
- Additional health and life insurance
- World-class training and career growth opportunities
Sutherland Bulgaria
Sutherland Bulgaria brings great people together to do exceptional things. They are looking for motivated Customer Service Professionals to join their team supporting Spotify. The company has over 422 million monthly active users across 180+ countries and is a global leader in digital music streaming.