Job Description
As a Remote Support Engineer II, you’ll play a key role in Coretelligent’s client experience by managing and resolving more complex technical issues within multi-tenant environments. You’ll be part of a collaborative, high-performing remote support team responsible for ensuring uptime, stability, and security across client systems. In this role, you’ll lead advanced troubleshooting across networking, servers, and endpoint infrastructure, and serve as a trusted technical resource for our clients.
You’ll be expected to exercise sound judgment, manage competing priorities, and communicate with confidence—whether you’re diagnosing connectivity issues, optimizing VPN performance, or assisting with security configurations. If you thrive in dynamic environments, take pride in technical precision, and enjoy mentoring others while driving client satisfaction, this role offers the opportunity to make a visible impact every day.
About Coretelligent
Coretelligent, founded in 2006, provides comprehensive managed IT solutions, specializing in cybersecurity, private cloud services, IT planning and strategy, and backup and disaster recovery.