Job Description
The Opportunity:
- Combine global CX expertise with a powerful cloud platform.
- Drive customer success in modernizing contact centers and transforming customer experiences.
Responsibilities:
- Lead and scale the Genesys sales practice.
- Build and maintain a robust sales pipeline focused on revenue growth.
- Develop and execute strategic sales plans that align with organizational objectives and market trends.
Competencies:
- Strong knowledge of Genesys and the broader cloud contact center landscape.
- Proven success in meeting and exceeding sales targets in complex B2B environments.
- Excellent communication, presentation, and executive-level relationship-building skills.
About TELUS Digital
TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS. They design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture with a global team across North America, South America, Central America, Europe, and APAC.