Job Description
Element Critical is seeking to add a Commercial Operations Manager located in Austin, TX or Tampa, FL who aligns with our company values of accountability, integrity, grit, and problem-solving. This role involves ensuring the accuracy and efficiency of Sales and Service Orders, overseeing customer onboarding, and developing dashboards for performance tracking and reporting. The candidate will collaborate cross-functionally, contribute to compliance efforts, and manage incident documentation.
Responsibilities will include validating Sales Orders, ensuring Service Order accuracy, tracking workflows, verifying new customer onboarding, developing dashboards, and managing Quote-to-Cash (QTC) workflows. The role also involves compliance, incident reports, and interdepartmental process development.
About Element Critical
Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country.